Our Student Services team provide an extensive range of services and specialist support to people experiencing short or long term difficulties. These might include family or relationship worries, homelessness, caring responsibilities or problems related to your health and wellbeing including emotional health, sexual health, drugs and alcohol.
NHC’s Student Services department are a highly experienced team accessible to all students on a drop-in or bookable basis. They provide confidential non-judgmental support on a wide range of issues.
Their services include one-to-one personal support outside the classroom, counselling, help to access external services and help to access bursaries, free college meals and help with childcare costs.
If you have a learning or physical disability, North Hertfordshire College may be able to offer you Additional Learning Support (ALS). You’ll complete an interview with a member of the ALS team who’ll help identify any areas where you may need extra help with your studies.
If you had exam access arrangements in the past, you may be entitled to have these again at NHC. You will need to bring medical evidence or a signed ‘form 8’ from your previous setting and hand it to ALS staff by the end of September. Further testing may be required to fulfil JCQ awarding body regulations.
If you wish to discuss your support needs, talk to your tutor or contact the ALS team via email at als@nhc.ac.uk or call us at 01462 424343.
If you’re struggling to cope, you don’t have to do it alone. Togetherall offers a 24/7 digital mental health service and is a safe, and anonymous community to connect from anywhere, at any time. Students and staff can register for free and join an online community dedicated to creating a safe place and starting conversations about mental health.
There is always someone to talk to at the college, but there are also many other organisations available if you need help and support throughout your studies or during college holidays.
Our dedicated support coaches are here to ensure you have a happy, healthy and successful time at NHC.
Throughout the year, we hold a number of events to offer information and encouragement about following a healthy lifestyle and making informed choices.
Contact your support coach via Teams:
ECC: Nicola Dunlop and Lorrayne Martin
Hitchin: Nicki Ward and Michelle Ksher
Stevenage: Julie Lanaway and Stacey Ellis
Email: support@nhc.ac.uk or bursaries@nhc.ac.uk
NHC is committed to safeguarding and promoting the welfare of children, young people and adults at risk.
Safeguarding means:
We expect all staff to share this commitment to safeguarding and have developed a staff policy to ensure this commitment is met.
Our approach covers:
The Prevent strategy, published by the Government in 2011, is part of its overall counter terrorism strategy. Its aim is to reduce the threat to the UK from terrorism by stopping people becoming terrorists or supporting terrorism.
It has three objectives:
If you, as a student at the College, have any concern about your wellbeing, safety or rights, then you should:
You can also report online terrorist and extremist material online.
It’s really important that you don’t let money matters get in the way of you attending college.
For more information about the financial support options available to North Hertfordshire College students, please visit our Financial Support page.