Parental Support

We have provided below a list of support websites and agencies in the local area and nationally.

If you need any further help or advice please contact Student Services on support@nhc.ac.uk.

Really Flexible Care

Website: www.reallyflexiblecare.co.uk

The National Autistic Society

Website: www.nas.org.uk


Herts Sunflower

Domestic Abuse Helpline 08 088 088 088

Visit: www.hertssunflower.org

Stevenage Borough Council

Website: www.stevenage.gov.uk


For Women and children against domestic violence

Freephone 24-hour national domestic abuse helpline 0808 2000 247


Drug Advice: 0300 123 6600

Website: www.talktofrank.com

Rehab 4 Addiction

Treatment enquiries: 0800 140 4690

Website: www.rehab4addiction.co.uk/

Spectrum Drug and alcohol recovery support

Telephone: 0800 6523169

Visit: www.changegrowlive.org

Find the support you need at the Families First Portal. Click here.

Take Five – To Stop Fraud

Website: www.takefive-stopfraud.org.uk

The Little Guide to… preventing fraud and cybercrime

Website: www.met.police.uk/littlemedia

Friends Against Scams

Website: www.friendsagainstscams.org.uk

Crooks on Campus

Website: www.crooksoncampus.co.uk


Herts Young Homeless

Homelessness or mediation services

16-18s 03003 230130

18-24s 08000 355775


Advice, support and legal services 0808 800 4444 Or contact your local council housing and homelessness advice department:

Stevenage BoroughTelephone: 01438 242242 Out of Hours: 01438 314963

North Herts District Council Call: 01462 474000 (9am to 5pm, Monday to Friday) or 0300 777 4125 out of hours

Welwyn Hatfield Borough Council Call: Telephone: 01707 357 613

Watford Borough Council

Telephone: 01923 226400


Homeless Link

Enables you to search for homelessness support and accommodation in your local area

Website: www.homeless.org.uk

Email: info@homelesslink.org.uk Phone: 020 7840 4430


Website: www.internetmatters.og

Recommended by the Government, InternetMatters provides age-specific online safety checklists, guides on how to set parental controls on a range of devices, and a host of practical tips to help children get the most out of their digital world


Website: www.lgfl.net

Recommended by the Government, London Grid for Learning has support for parents and carers to keep their children safe online

Childnet International

The UK’s safer internet centre

Website: www.childnet-int.org

Child Exploitation and Online Protection Centre (CEOP) 

Website: www.ceop.police.uk

Net Aware

Website: www.net-aware.org.uk

Net-aware has support for parents and carers from the NSPCC, including a guide to social networks, apps and games

Internet Watch Foundation

Website: www.iwf.org.uk

Parent Info

Website: www.parentinfo.org

Parent info is a collaboration between Parentzone and the National Crime Agency providing support and guidance for parents from leading experts and organisations

UK Safer Internet Centre

Website: www.saferinternet.org.uk

UK Safer Internet Centre has tips, advice, guides and other resources to help keep children safe online, including parental controls offered by home internet providers and safety tools on social networks and other online services

Online safety during lockdown

Tips and safety concerns

Website: https://www.net-aware.org.uk/online-safety-lockdown/

FFLAG – Information for family and friends with a gay, lesbian or bisexual member

Website: www.fflag.org.uk


The lesbian, gay and bisexual charity.

Website: www.stonewall.org.uk

Educational Action Challenging Homophobia (EACH)

Educational Action Challenging Homophobia (EACH) is a charity and training agency helping people and organisations affected by homophobia. The website gives guidance, contact details and a freephone helpline.

Website: www.eachaction.org.uk

NHS Self-referral

Single point of access for you, a friend or a relative experiencing mental health problems.

0300 777 0707 (8am-7pm) or 01438 843322 (5pm-8am)

Young Minds

Website: www.youngminds.org.uk

Lots of advice on different subjects. 24/7 crisis support. Urgent text 85258


116 123


Website: www.kooth.com

Online counselling for children and young people

Herts Partnership Child and Adolescent Mental Health Service (CAMHS)

Website: www.hpftcamhs.nhs.uk

Need help now? Call 0300 777 0707

Calm Harm

Self-harm advice including eating disorders and drug and alcohol abuse. Can help with urges to self-harm or drug use. (app.)

Stay Alive

Suicide prevention (app).

Check the relevant app store on your phone or tablet.

ACT Early

Website: www.actearly.uk

Prevent radicalisation and extremism by Acting Early


Website: www.thinkuknow.co.uk

Thinkuknow provides advice from the National Crime Agency (NCA) on staying safe online

Let’s Take About It

Website: www.ltai.info

Let’s Talk About It has advice for parents and carers to keep children safe from online radicalisation

Brook Advisory Centres

Website: www.brook.org.uk

The Grove Pregnancy Crisis and Post Abortion Centre

(Care Confidential for pregnancy and post-abortion support).

Website: www.careconfidential.com

Family Planning Association (FPA)

Website: www.fpa.org.uk

If you are seriously worried about someone’s safety and cannot make contact with them-telephone 101, as the police are able to do welfare checks.

If you believe someone to be in immediate danger always contact 999

Further help, support and advice can be sought from Hertfordshire County Council

Children’s Services—0300 123 4043

Adult Services—0300 123.4042

Want to anonymously report a crime?

Call Crimestoppers on 0800 555 111 or log an online form at www.fearless.org

Support for young carers in Hertfordshire

Telephone: 01992 586969

Website: www.carersinherts.org.uk

Herts Aid

Confidential information regarding safer sex, STI treatment and prevention.

Telephone: 07869 017 183

Citizen’s Advice Bureau

Adviceline: 03444 111 444

Text relay: 03444 111 445

Adviceline’s available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It’s not available on public holidays.

Herts Police CYP Gangs and Schools Team

Website: www.herts.police.uk/cyp

To report a crime contact 101 or 999 if an emergency

Parents Protect


Parents Protect provides support, information and resources to parents and carers to help protect children from online abuse and sexual exploitation.



The NSPCC provides lots of support and guidance.  This page looks specifically at sex and relationships including healthy relationships and sexual behaviour.

Hertfordshire Sexual Advice Resource Centre


Hertfordshire Sexual Advice Resource Centre offers free support and practical help to anyone in Hertfordshire who has ​experienced sexual violence and/or sexual abuse.

Parent Zone


Digital parenting is a complex area.  Parent Zone provides articles and updates to help parents and families understand how to keep safe online and the key issues we all face when using the internet