COMMUNICATION IN THE CARE SECTOR

This course is ideal for individuals exploring a career in care or supporting loved ones receiving care.

It’s designed for those who want to develop essential communication skills to build trust, show empathy, and support wellbeing in personal or professional care environment.

No prior experience required.

This course is one of our Skill Boosters and fully-funded, meaning you may not need to pay any tuition fees. Most people are eligible for funding for this course. If you would like to double check whether you can study this course for free, please email admissions@nhc.ac.uk quoting ‘Tailored Learning funding’ in your subject line.

This introductory course is designed for individuals considering a career in care or those with loved ones receiving care.

Effective communication is at the heart of quality care, and this course explores the essential skills needed to build trust, show empathy, and support the wellbeing of others. Participants will learn how to communicate clearly and respectfully with service users, families, and colleagues, including those with communication difficulties or diverse needs.

Through practical examples and interactive activities, the course highlights the importance of active listening, non-verbal cues, confidentiality, and cultural sensitivity.

No prior experience is required, just a genuine interest in helping others. By the end of the course, you’ll feel more confident in their ability to connect with and support people in care settings, whether professionally or personally.

4 September 2026

Stevenage Campus