Support Coordinator – Supported Studies

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SALARY: £16,720-£19,000 actual salary range (FTE: £21,000-£25,000)

JOB TYPE: Term time 34 working weeks per year (0.76 fraction)

HOURS: 37 hours for 34 working weeks per year

LOCATION: Stevenage

Supported Studies is a specialist department, run by a team of highly experienced and committed staff. The discreet provision offers a wide range of full time entry level programmes for students with special educational needs and disabilities (SEND), aged 16-24. Our aim is to prepare our students for adulthood by equipping them with a range of independent living and employability skills, to enable access to higher level programmes or supported employment. The Supported Studies department was assessed as Outstanding by Ofsted in 2017.

For further information, please refer to the Supported Studies (SEND) page on the NHC website.

We are looking for a highly organised, innovative, team player who is motivated and committed to the success of students with SEND. If you can provide efficient and proactive support to inspire and engage our students leading to high retention and achievement, then you will be successful here at NHC.


Job Purpose:

To work with the Support Manager to ensure highly effective support is in place for all students, within the Supported Studies (SEND) provision, to enjoy an exceptional college experience.


  • Contributory pension scheme
  • Participation in the Group’s performance related pay scheme.
  • For a full outline of benefits, click here



The role of the Support Coordinator calls for a dedicated professional with the necessary experience, skills and personal qualities to establish an immediate rapport with students and the learning support, tutor and management team.

The post holder will be expected to have:

  • Proven experience of supporting young people with SEND.
  • Commitment to improving opportunities for young people with SEND in preparation for adulthood – especially in the areas of independence, health and well-being and work opportunities.
  • Ability to communicate with, inspire and engage students to achieve their full potential.
  • Ability to work successfully with students who demonstrate challenging behaviours or are experiencing heightened anxiety, through the implementation of effective strategies.
  • Ability to take responsibility and work with autonomy – within set boundaries and expectations.
  • Ability to work constructively as part of a team, understanding roles and responsibilities and own position within these.
  • An ability to respect sensitive and confidential work in accordance with GDPR.
  • Knowledge, understanding and commitment to safeguarding and promoting the welfare of students.
  • Organised with an ability to work towards challenging targets and effective time management skills.
  • Good IT skills.
  • 5 A*-C GCSEs to include maths and English.
  • Displays responsible, co-operative and flexible attitude.
  • Relevant teaching qualification (AET) or willingness to work towards.
  • Relevant training in SEND
  • Willingness to undertake training in relevant areas.
  • Experience of writing risk assessments and knowledge of protocols regarding working with and administering medication is desirable.


  • Uphold and promote positive behaviour for learning by attending to student concerns/issues swiftly and effectively.
  • Ensure effective utilisation of the learning support team and coordinate cover.
  • Ensure highly effective provision of support for students, throughout the SEND Curriculum Area, and monitor quality through learning walks and observations.
  • Coordinate and assist with personal care requirements, mobility needs and the administration of medication, in line with individual needs and college protocols.
  • Collaborate with the wider pastoral/management team to develop and implement effective and tailored support strategies for individual students.
  • Liaise with other professionals/parents and carers regarding individual support needs.
  • Ensure the LSA team support the implementation of the recommendations in the student’s individual learning plan, initial assessment, student targets or Education, Health and Care Plan (EHCP).
  • Provide occasional cover and specialist support for students, when required.
  • Keep accurate records/reports to document progress towards student’s individual targets and their EHCP’s in line with departmental systems.
  • Adhere to confidentiality guidelines and all college policies including health and safety, equality and diversity, PREVENT and Safeguarding.
  • Undertake such other duties, as may be reasonably requested by the line manager (Support Manager), or any more senior manager.



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    The Hart Learning Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of their right to work in the UK.

    To view our fair recruitment forms, please click here for equality and diversity declaration.

    Please note these vacancies may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

    Stonewall College Champion logo

    “I genuinely enjoy coming to work, the students are the people that motivate me – they are so full of energy and enthusiasm.

    Hart Learning Group’s links to the community are essential for this job to work well – integrating local businesses and organisations ensure we offer the best service to our students.”

    Victoria Lang - Business, Travel & Events Lecturer