Support Coach (Fixed Term, Secondment opportunity)

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SALARY: Up to £24,000 per annum (please note, for part time roles, the salary will be pro-rata’d)

JOB TYPE: Fixed Term, Term time only contract to end June 2023

HOURS: 37 hours per week


Closing date: 28th March 2023


This role can be as secondment opportunity for internal staff fixed term until end June 2023.


This dual role has two main responsibilities; support coach for our students in Hitchin and a 1:1 support for a student with a medical condition

Support coach: working alongside our current support coach, you will support our Hitchin students through 1:1s, and group sessions. Through a multi-agency approach, you will understand the needs of students across campus and ensure that our students access tailored support and key activities they need to be successful.

1:1 support: we currently have a student who, due to a medical condition, needs time out of class. You will provide daily support when required to sit and monitor them before supporting them to return to class. This part of the role will take priority as you will need to respond as required.


  • Contributory pension scheme
  • For a full outline of benefits, click here




  • Motivated, driven and committed to consistently achieving KPI targets.
  • Effective management of time and diary
  • Excellent communication skills including experience of working with the 16-19 age group
  • Professional ‘can do’ approach to working with a variety of staff and employers


  • Experience of supporting 16-19 age group and an understanding of care leavers
  • Teaching qualification/PGCE/DET
  • Relevant qualifications in mental health such as Educational Mental Health Practitioner/Mental health first aider
  • Experience of working in mental health in an educational setting


1:1 support

  • Establish relationships with student, their family and curriculum area to ensure you understand needs and how to respond
  • Provide discreet support as required to ensure student feels well supported
  • Monitor the wellbeing of the student and report any concerns to Head of curriculum and/or Health and Safety manager

Support Coach

  • Working alongside support team to be a point of contact for all students in Hitchin
  • To maintain accurate records of all student interventions in accordance with departmental procedures
  • Attend curriculum meetings to understand support needs
  • Working with external partners to establish wider specialist support as required
  • Support the finance officer where appropriate to award student bursary, learner support fund and free college meals



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    The Hart Learning Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undertake a Disclosure and Barring Service (DBS) check, as our posts are exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is also an offence to apply for a role if you have been barred from working with children, young people and vulnerable adults. If you have been shortlisted for a role and are within the guidelines of KCSIE, an online search will be carried out to identify any incidents or issues that have happened and are publicly available online. If any incidents or issues are identified, the Group might want to explore these with you at the interview. As part of the recruitment process, you will need to provide proof of their right to work in the UK.

    Details of our Safeguarding policy can be found on the Hart Learning Group’s Policy page.

    To view our fair recruitment forms, please click here for equality and diversity declaration.

    Please note these vacancies may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

    Stonewall College Champion logo

    “There is a great culture at NHC and the team is wonderfully helpful and supportive. I feel valued here. I also feel like I find myself in the classroom, and that I can pass my knowledge on to my students and know that I can make an impact on their lives.”

    Hafssa Izma - Child Development Studies and Health & Social Care Tutor