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SALARY: Up to £35,000 FTE, plus pension
JOB TYPE: Permanent
HOURS: Full Time
LOCATION: Stevenage Campus
Closing Date: 21st September 2025
About the Role:
We are pleased to announce an exciting opportunity for a dynamic professional to join us as Quality Assurance Officer. This is a new role at an incredibly exciting time for the College, as we embark on the launch of our new strategic plan. This plan sets a clear vision for our future and positions us at the forefront of educational excellence in North Hertfordshire.
The ability to inspire, influence and motivate others is essential, as is a sound knowledge of external quality processes such as Ofsted EIF, EQA, QAA). Coaching, mentoring and highly developed interpersonal skills are also critical aspects of what it takes to be a part of this key team.
If you are a passionate and experienced quality assurance professional with a strong background in quality assurance and are ready to take on the challenge of driving forward our ambitions and strategic goals, we would love to hear from you. Join us at this exciting stage of our journey and help us shape the future of education.
About the Organisation:
The College operates across three main campuses in Stevenage and Hitchin, employing over 650 staff. With a turnover of £30m, the college provides learning opportunities to over 10,000 students each year from study programmes for 16-18 year olds and apprenticeships through to adult provision locally, regionally and nationally. We were judged Good by Ofsted at our last inspection in December 2023, with outstanding features.
MORE THAN JUST A SALARY
- Contributory pension scheme
- For a full outline of benefits, click here
PERSON SPECIFICATION
For the Person Specification and the full job description please follow this link
ROLES AND RESPONSIBILITIES
Main Roles and Responsibilities
- To support the core elements of quality assurance ensuring that they are delivered effectively and on time.
- Coordinate and assist in the scheduling and delivery of internal quality assurance activities, such as curriculum reviews, audits, and performance boards.
- Maintain accurate and up-to-date records and documentation to support compliance with internal policies and external regulatory requirements.
- Manage and support a team of internal verifiers in Hart Learning and Development, ensuring their adherence to IQA policies and awarding body processes.
- Carry out audits on the management information systems to ensure compliance and action to support improvement.
- Collate analyse quality-related data to support performance monitoring and reporting, identifying trends and flagging areas of concern.
- Assist in gathering, organising, and presenting evidence for external inspections, including Ofsted, OfS or awarding body reviews, ensuring all required documentation is accurate and up-to-date.
- Assist with the monitoring and record keeping for the delivery of grant funded programmes including reporting.
- Carry out basic finance processes including raising requisitions, purchase orders, goods receipt notices, setting up suppliers and invoices.
- Collaborate with curriculum teams to collect and analyse data related to academic standards, assessment processes, and learner progression, ensuring consistency with quality assurance standards.
- Provide administrative support for quality assurance meetings, including, tracking actions, and maintaining documents.
- Supporting the collation of evidence for quality assurance investigations including complaints.
- Support the analysis of performance data, using our suite of dashboards and ProAchieve, to identify areas of strength and improvements.
- Support the quality assurance of our sub-contracted provision.
- Support organisational activity including open evenings, enrolment and events as required.
General duties
- To contribute to the effective management and promotion of equality and diversity
- To work in accordance with the Health & Safety at Work Act, ensuring the College is a safe environment for staff, students and visitors.
- To promote with staff and students the importance of safeguarding the welfare of children and vulnerable adults they are responsible for and come into contact with.
- To work at all times in accordance with North Hertfordshire College’s policies and procedures.
- To carry out such duties as may be required from time to time by the college that are appropriate to the grade of the post
This job description is intended as a general guide to the duties attached to the post and is not an inflexible specification.
TO APPLY
SAFER RECRUITMENT STATEMENT
The Hart Learning Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undertake a Disclosure and Barring Service (DBS) check, as our posts are exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is also an offence to apply for a role if you have been barred from working with children, young people and vulnerable adults. If you have been shortlisted for a role and are within the guidelines of KCSIE, an online search will be carried out to identify any incidents or issues that have happened and are publicly available online. If any incidents or issues are identified, the Group might want to explore these with you at the interview. As part of the recruitment process, you will need to provide proof of their right to work in the UK.
Details of our Safeguarding policy can be found on the Hart Learning Group’s Policy page.
To view our fair recruitment forms, please click here for equality and diversity declaration.
Please note these vacancies may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
“There is a great culture at NHC and the team is wonderfully helpful and supportive. I feel valued here. I also feel like I find myself in the classroom, and that I can pass my knowledge on to my students and know that I can make an impact on their lives.”