MI and Exam Coordinator x2

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Please complete your application below, and we will promptly begin the recruitment process.

SALARY: Up to £21,000 per annum (please note for part time jobs the salary will be pro-rata’d)

JOB TYPE: Full time, permanent


LOCATION: Stevenage

Closing date: 24th March 2023



To assist with the planning, organisation and administration of all aspects of public exams and assessments which are to be conducted efficiently in the best interest of candidates.

To ensure the accurate and timely processing of all data relating to the management of student records across all funding streams relating to Group delivery.


  • Contributory pension scheme
  • For a full outline of benefits, click here



  • A proven ability to engage proactively with colleagues to ensure key business process and data compliance requirements are understood and met.
  • Excellent organisational skills, including the ability to work independently, plan, prioritise and work effectively under pressure.
  • Excellent communicator, possessing ability to communicate with many people on many different levels.
  • Experience of working in administration and a customer focused environment.
  • The post holder should hold a level 2, or above in Numeracy and Literacy.
  • Minimum of 2 years’ experience in an administrative role and experience in use of learner records systems or similar databases.
  • Knowledge and experience of Microsoft office applications.
  • A proactive approach to resolving problems and queries.


Exam Related Responsibilities

  • Take part in the collection, checking, inputting and submission of exam entries and registrations using in house management information systems and external awarding body systems, including any authorised access arrangements.
  • Work independently across the College and HLD to oversee and assist with ensuring that all exams are conducted to the standards and requirements stated by the awarding bodies, College procedures, JCQ and Ofqual, including supporting the Deputy Head of Exams in training invigilators.
  • Support the maintenance of the exams timetable, including the timely processing of on-demand exam bookings, to ensure accurate and timely information is always available for staff and students, including the allocation of invigilators and tracking costs.
  • Maintain current knowledge of the requirements of the various examination and accreditation bodies and ensure that internal procedures adhere to these.
  • Liaise with staff to disseminate information in relation to exams entries, fees, closing dates, timetables and achievements.
  • Contribute towards the achievement capture process and ensure results are appropriately recorded to enable accurate success data to be reported, including the tracking and distribution of exam certificates.
  • Ensure the maintenance and security of exams papers, including collating exam papers, preparing exam packs, collecting and dispatching exam papers to awarding bodies after exams have occurred.

MI Related Responsibilities

  • Participate in enrolment related activities, including during the main enrolment period, for both classroom-based students and Apprentices. As part of enrolment activities you will be expected to manage monies and take responsibility for the balance of monies.
  • Undertake accurate MI data entry across all funding and income streams, including but not limited to withdrawals, transfers and apprenticeship financial information.
  • Engage in the systematic and routine checking of the accuracy of the student and course data collected, ensuring all data fields are fully and accurately completed.
  • Liaise with appropriate curriculum staff to ensure accuracy of timetables and register data entered into the system. Ensure these are maintained in line with update requests throughout the year.
  • Undertake updating external systems relating to student data as required, including the Advanced Learner Loan Portal and the HE Loan Portal, OneFile and any other systems as and when required.
  • Respond to enquiries regarding student information, including requests for council tax certificates and references. Support curriculum teams with queries from prospective applicants and maintaining the student records system with applicant details.
  • Maintain a working knowledge and understanding of the ESFA and OfS funding rules and regulations to enable effective undertaking of the role.

General Responsibilities

  • Actively participate as a full member of the MI & Exams teams, working closely with colleagues, managing workloads and attending all team meetings as determined by your line manager.
  • Act as a key point of contact to customers for the MI & Exams functions.
  • Undertake MI & Exam related staff inductions and training as and when required, including helping to maintain help guides relating to key topics.
  • Participate in all training on the relevant data systems used in the delivery of the role, ensuring full compliance and accurate use of the systems and processes.
  • Undertake some evening and weekend work as and when required.
  • Provide exceptional customer service to all staff, students and college visitors.
  • To undertake such other duties and responsibilities as are appropriate with this level of post as required.



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    The Hart Learning Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undertake a Disclosure and Barring Service (DBS) check, as our posts are exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is also an offence to apply for a role if you have been barred from working with children, young people and vulnerable adults. If you have been shortlisted for a role and are within the guidelines of KCSIE, an online search will be carried out to identify any incidents or issues that have happened and are publicly available online. If any incidents or issues are identified, the Group might want to explore these with you at the interview. As part of the recruitment process, you will need to provide proof of their right to work in the UK.

    Details of our Safeguarding policy can be found on the Hart Learning Group’s Policy page.

    To view our fair recruitment forms, please click here for equality and diversity declaration.

    Please note these vacancies may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

    Stonewall College Champion logo

    “There is a great culture at NHC and the team is wonderfully helpful and supportive. I feel valued here. I also feel like I find myself in the classroom, and that I can pass my knowledge on to my students and know that I can make an impact on their lives.”

    Hafssa Izma - Child Development Studies and Health & Social Care Tutor