Learner Engagement Officer

Get to know us as an organisation and make sure we are the right fit for your career development.

Please complete your application below, and we will promptly begin the recruitment process.

SALARY: £24,500

JOB TYPE: Full time, permanent


LOCATION: Stevenage



You will be a Learner Engagement Executive working as part of a highly motivated, focussed Apprenticeship team. In this role it all starts with you! You will be responsible for recruiting, engaging and supporting learners’ applications for job roles onto our range of Apprenticeship programmes and ensuring learners received the best possible to start to their journey with us.


  • Contributory pension scheme
  • Participation in the Group’s performance related pay scheme
  • For a full outline of benefits, click here



  • Proven track record of recruitment and engagement with unemployed people.
  • Excellent communicator, possessing ability to communicate with many people on many different levels with great levels of empathy.
  • Able to interact with potential learners using various methods, including, face to face meetings and events, social media, TEAMS video calls and over the telephone.
  • Target driven and passionate about results, with a proven track record of exceeding learner engagement targets.
  • Familiarity with apprenticeships beneficial but not essential
  • Creative flair with input into solutions-based advertising campaigns.
  • Customer centric in everything you do.
  • Passionate and enthusiastic about young people and customer excellence.

This job description is intended as a general guide to the duties attached to the post and is not an inflexible specification. It may, therefore, be altered from time to time to reflect the changing need of the service, always in consultation with the post holder.






  • Establish and maintain effective working relationships with both our potential clients, and learners.
  • Consistently achieve individual and team, learner start, targets and KPI’s through high standards of performance in-line with business expectations.
  • Support with the preparation of potential learners to make applications for job roles and be ready for interview via CV reviews and mock interviews.
  • Support the uploading of new job vacancies to our chosen platform Get My First Job and the Digital Apprenticeship Service (DAS).
  • Support with the successful planning and running of learner engagement events, including careers fairs and opens evenings.
  • Close working relationship with internal teams at our ECC (Engineering and Construction Campus) and Hitchin sites, with our marketing department and other key internal stakeholders in WEX (work experience) and careers development.
  • Support with answering emails and phone enquiries relating to Apprenticeships and other Hart L&D products.








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    The Hart Learning Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of their right to work in the UK.

    To view our fair recruitment forms, please click here for equality and diversity declaration.

    Please note these vacancies may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

    Stonewall College Champion logo

    “I genuinely enjoy coming to work, the students are the people that motivate me – they are so full of energy and enthusiasm.

    Hart Learning Group’s links to the community are essential for this job to work well – integrating local businesses and organisations ensure we offer the best service to our students.”

    Victoria Lang - Business, Travel & Events Lecturer