Lead IQA (Internal applications only)

SALARY: £33k-£35k, plus pension and performance-related pay

LOCATION: Homebase with requirement to travel to offices based in Stevenage and other employer premises from time to time.

CLOSING DATE: 23rd September 2021


You will be a Lead IQA responsible for our internal function and external visits. You will have a proven track record in a quality role that means you have exceptional skills in management, programme design, criteria and standardisation.

Hart Learning Group may have the perfect opportunity for you if:

  • You are a qualified IQA who has exceptional management skills.
  • You have amazing attention to detail and are an innovative thinker who can implement change
  • You are experienced in leading IQA functions across various programmes and driving further improvements


  • Contributory pension scheme
  • Participation in the Group’s performance related pay scheme.
  • For a full outline of benefits, click here


  • Proven track record of embedding quality processes to ensure compliance
  • Effective management of time to ensure all tasks are met
  • Experience in responsibility for standardisation and making sure group core aims are met.
  • Experience in supporting tutors through their TAQA awards
  • Experience in leading IQA standardisation meetings


  • The role comprises management of the IQA function, processes and systems as well as IQA duties
  • Co-ordinating of EQA visits and keeping Head of Quality updated on outcome of visits
  • To manage IQA processes and ensure effective delivery and quality assurance of all qualifications for full compliance with the requirements of external bodies – Awarding Organisation.
  • Conduct IQA sampling to support the IQA team.
  • Provide feedback and L&D support to IQAs to develop their practice to ensure systems and processes are being followed.
  • Monitor, support and co-ordinate the work of the IQA working group and/or trainee IQAs.
  • Ensure all assessor IQA observations, learner interviews and standardisations are planned and carried out in timely manner to facilitate the development of a highly skilled and effective delivery team.
  • Monitor and support IQA team with any contribution to assessor performance reviews
  • Identify L&D needs of IQA’s to ensure that they have skills, knowledge and competence to fulfil their role. •
  • Effective IQA support and mentoring for all new assessors, includes support through TAQA where required.
  • Coordinate IQA standardisation meetings to ensure consistent practice throughout the IQA team including trainee IQA’s
  • Report quality assurance trends and actions for QIP to Head of Apprenticeship (Teaching and Learning).



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    Hart Learning & Development (Hart L&D) is a progressive, national learning and development business that helps businesses to improve and grow.

    At Hart L&D, we encourage businesses of all sizes to think about how they engage with emerging talent across three distinct phases:

    The engaging phase is about businesses building a relationship with their future workforce, working with young people to inform and inspire them about careers in their sector and providing them with invaluable experience.

    • The training phase is about how businesses attract and train young people through apprenticeship, graduate trainee and other programmes.
    • The progressing phase is about how businesses retain and help their talented employees to progress in their business through e.g. higher level apprenticeships, professional development and future leaders’ initiatives.
    • We deliver apprenticeships, traineeships, professional qualifications and apprenticeship levy advice to businesses of all sizes.

    We are currently working towards an ambitious five-year strategy. To realise our strategy, we need the best people around. We’re building an amazing team, all of whom share our passion, pace and commitment to helping businesses improve and grow, and getting young people where they want to be in life.


    We believe passionately in the power of education to enrich lives, raise aspirations and create prosperity for individuals, businesses and the communities we work in.

    By 2023, we want to be known as an exceptional place to study, where we provide students with an inspiring curriculum that develops the skills, knowledge and behaviours they need to be successful in their lives and future careers.

    We will help provide a skilled workforce that powers the regional economy and meets the current and future needs of employers.

    We will be a valued and visible part of our community, making a positive contribution and working with a diverse range of community organisations to improve the lives of residents.



    RESPECT: We value the contribution that each member of our community makes. We ensure that we are an inclusive, welcoming and open organisation that encourages and values different thinking and perspectives.

    AMBITION: We have high expectations about what we, our colleagues and our learners can achieve. We are a true learning organisation that is eager to continue to improve and develop.

    PROFESSIONALISM: We conduct ourselves in a professional way. We commit to developing our knowledge, skills and experience to better do our jobs.

    INSPIRATION: We motivate and instil a sense of belief in ourselves, our colleagues and our learners. We have a strong ‘can do’ ethos and believe that enjoying what we do is important.

    INTEGRITY: We act in an open and honest way. We see trust as central to the way that we work, we do what we say we will do.

    COMMUNITY: We are committed to building a community where everyone has a voice, feels supported and can thrive. We are committed to being an active and responsible part of our local and wider communities.

    EXCELLENCE: We strive for excellence in everything we do. We encourage and challenge ourselves and each other to do the very best for our learners, colleagues and community.



    The Hart Learning Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of their right to work in the UK.

    To view our fair recruitment forms, please click here for equality and diversity declaration.

    Please note these vacancies may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.


    “We are always looking for ways to improve and deliver excellent customer service. Jobs are challenging at times, flexible, rewarding and allow you to meet a range of people from across the group. Most importantly I have fun and enjoy working in my team and for the company.”

    Kathy Levy - Curriculum Administrator