Find the support you need at the Families First Portal. Click here.
Herts Young Homeless
Homelessness or mediation services
16-18s 03003 230130
18-24s 08000 355775
Advice, support and legal services 0808 800 4444 Or contact your local council housing and homelessness advice department:
Stevenage BoroughTelephone: 01438 242242 Out of Hours: 01438 314963
North Herts District Council Call: 01462 474000 (9am to 5pm, Monday to Friday) or 0300 777 4125 out of hours
Welwyn Hatfield Borough Council Call: Telephone: 01707 357 613
Watford Borough Council
Telephone: 01923 226400
Enables you to search for homelessness support and accommodation in your local area
Email: firstname.lastname@example.org Phone: 020 7840 4430
Recommended by the Government, InternetMatters provides age-specific online safety checklists, guides on how to set parental controls on a range of devices, and a host of practical tips to help children get the most out of their digital world
Recommended by the Government, London Grid for Learning has support for parents and carers to keep their children safe online
The UK’s safer internet centre
Child Exploitation and Online Protection Centre (CEOP)
Net-aware has support for parents and carers from the NSPCC, including a guide to social networks, apps and games
Internet Watch Foundation
Parent info is a collaboration between Parentzone and the National Crime Agency providing support and guidance for parents from leading experts and organisations
UK Safer Internet Centre
UK Safer Internet Centre has tips, advice, guides and other resources to help keep children safe online, including parental controls offered by home internet providers and safety tools on social networks and other online services
Online safety during lockdown
Tips and safety concerns
FFLAG – Information for family and friends with a gay, lesbian or bisexual member
The lesbian, gay and bisexual charity.
Educational Action Challenging Homophobia (EACH)
Educational Action Challenging Homophobia (EACH) is a charity and training agency helping people and organisations affected by homophobia. The website gives guidance, contact details and a freephone helpline.
Single point of access for you, a friend or a relative experiencing mental health problems.
0300 777 0707 (8am-7pm) or 01438 843322 (5pm-8am)
Lots of advice on different subjects. 24/7 crisis support. Urgent text 85258
Online counselling for children and young people
Herts Partnership Child and Adolescent Mental Health Service (CAMHS)
Need help now? Call 0300 777 0707
Self-harm advice including eating disorders and drug and alcohol abuse. Can help with urges to self-harm or drug use. (app.)
Suicide prevention (app).
Check the relevant app store on your phone or tablet.
If you are seriously worried about someone’s safety and cannot make contact with them-telephone 101, as the police are able to do welfare checks.
If you believe someone to be in immediate danger always contact 999
Further help, support and advice can be sought from Hertfordshire County Council
Children’s Services—0300 123 4043
Adult Services—0300 123.4042
Want to anonymously report a crime?
Call Crimestoppers on 0800 555 111 or log an online form at www.fearless.org
Support for young carers in Hertfordshire
Telephone: 01992 586969
Confidential information regarding safer sex, STI treatment and prevention.
Telephone: 07869 017 183
Citizen’s Advice Bureau
Adviceline: 03444 111 444
Text relay: 03444 111 445
Adviceline’s available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It’s not available on public holidays.
Herts Police CYP Gangs and Schools Team
To report a crime contact 101 or 999 if an emergency
Parents Protect provides support, information and resources to parents and carers to help protect children from online abuse and sexual exploitation.
The NSPCC provides lots of support and guidance. This page looks specifically at sex and relationships including healthy relationships and sexual behaviour.
Hertfordshire Sexual Advice Resource Centre
Hertfordshire Sexual Advice Resource Centre offers free support and practical help to anyone in Hertfordshire who has experienced sexual violence and/or sexual abuse.
Digital parenting is a complex area. Parent Zone provides articles and updates to help parents and families understand how to keep safe online and the key issues we all face when using the internet