TQUK Level 2 Certificate in Principles of Customer Service (RQF)
There are no entry requirements. Please get in touch if you would like to enrol on the course.
The course will help you progress and add specialist skills that can be used to support development.
The skills learned are transferable and will benefit a wide range of careers.
It is suitable for anyone working or wishing to work in a customer service role
The course is delivered by Hart Learning & Development, a training provider which is part of Hart Learning Group along with North Hertfordshire College.
This course is ideal for staff working across all sectors and helps develop an understanding of the importance of excellent customer service to internal and external customers.
Our course covers:
It is a 16 week course. After you enrol, you can start your course immediately