Qualification
TQUK Level 2 Certificate in Principles of Customer Service (RQF)
Course Code
22P1NHC02160
Duration
13 Weeks
Entry Requirements
No entry requirements. Just get in touch to find out availability.
Future Study and Careers
This course is ideal for those looking to progress and add specialist skills that can be used to support development.
It will develop your confidence, improve your organisational and communication skills and help you provide an improved quality of service to all customers.
This online course is suitable for those working in an administrative role across any sector or those wanting to improve their administration skills to support their career development
The course is delivered by Hart Learning & Development, a training provider which is part of Hart Learning Group along with North Hertfordshire College.
Perfect for people interested in: professional qualifications; career development; work skills; transferable skills; secretarial work; office management; personal assistant
This course has been designed to review the essential knowledge and skills required to carry out both day-to-day and administration tasks such as managing information, detailed record keeping or supporting events.
Our course covers:
After you enrol, you can start your course immediately
Stevenage Campus