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HART ONLINE LEARNING QUALIFICATION SUITE – NON DEVOLVED

Qualification

TQUK Level 2 Certificate in Principles of Customer Service (RQF)

Course Code

22P1NHC02160

Duration

13 Weeks

Entry Requirements

No entry requirements. Just get in touch to find out availability.

Future Study and Careers

This course is ideal for those looking to progress and add specialist skills that can be used to support development.

It will develop your confidence, improve your organisational and communication skills and help you provide an improved quality of service to all customers.

What you need to know

IS THIS FOR ME

This online course is suitable for those working in an administrative role across any sector or those wanting to improve their administration skills to support their career development

The course is delivered by Hart Learning & Development, a training provider which is part of Hart Learning Group along with North Hertfordshire College.

Perfect for people interested in: professional qualifications; career development; work skills; transferable skills; secretarial work; office management; personal assistant

HOW AND WHAT WILL I LEARN

This course has been designed to review the essential knowledge and skills required to carry out both day-to-day and administration tasks such as managing information, detailed record keeping or supporting events.

Our course covers:

  • Developing an improved understanding of basic administration concepts and practice
  • Learning business and administration techniques to national standards
  • Reviewing the essential knowledge and skills needed for more advanced administration to improve performance

START DATE AND RUNNING TIMES

After you enrol, you can start your course immediately

LOCATION

Stevenage Campus