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Latest COVID-19 Updates

Adapting to the new norm

Take a look at our online video to see what measures we have put in place.

Latest Updates:

We are pleased to announce that we have now re-opened to students as of Monday 8th March. We have implemented a phased return to face-to-face teaching, which has allowed us to complete testing and ensure necessary protocols are in place according to government guidelines.

It is expected that most student groups will resume the same timetable that was in place prior to the Christmas break and all students have been contacted to confirm their timetable.

If you want to get in touch with us directly, please contact your tutor, call us on 01462 424242 or email us at studentcovid@nhc.ac.uk

Government guidance on the rules under the lockdown is available here.


Self-isolating is one of the most important things we can all do to help stop the spread of the virus and protect our loved ones and the vulnerable.

The self-isolation period for cases (individuals who have COVID-19 but also those identified as close contacts) is 10 days. Self-isolation periods will begin on the day after exposure, a test or the start of symptoms.

You can read a helpful self-isolating guide at www.hertfordshire.gov.uk/selfisolatingguide  This guide also provides information on how to get support and how to access the COVID-19 self-isolation payment if you are eligible. To note the guide was drawn up before the changes to the self-isolation period from 14 days to 10 days.

Coming onto campus

You will not be allowed onto campus if you:

  • you have symptoms of COVID-19
  • you, or any members of your household, or any close contacts (including extended family or friends you have seen and bubbles at holiday activities and sports clubs) have tested positive for COVID-19
  • you have travelled outside of the UK and not yet completed a period of isolation;
  • you haven’t completed a full 10-day isolation period, if requested

If you are visiting our campuses, you will be required to wear a face mask at all times. Please read this visitor guide before you visit NHC Visitor Guide March 2021

Handwashing and hygiene 

We have deep cleaned all our facilities and continue to do this on an ongoing basis. Hand sanitiser stations are at entry and exit points, reception, canteens, toilets and outside lifts.

All students should wash their hands with soap and water for at least 20 seconds upon arrival and at the end of the day before travelling home.

Hands should be washed regularly throughout the day, or hand sanitiser used, in particular when entering or leaving a classroom, workshop or building.

Good respiratory hygiene is also essential. Please cover your mouth with a tissue when sneezing and dispose of tissues used immediately into a waste bin. Always wash or sanitise your hands straight away.

Students and staff will be asked to wipe down their desk and chair, computers, keyboards and mouse after use and any shared tools (where in use) will need to be sprayed or wiped after each use.

Social distancing 

Everyone on our campuses is expected to keep a distance of at least 1m at all times.

We are limiting the number of people on our sites at any one time. We are staggering start and finish times as well as breaks and lunches to reduce the flow of people around the site and ensuring social distancing in communal areas.

Much of the furniture in communal spaces have been removed to enable social distancing.

Perspex screens have been installed at all reception points. Lifts are operational but are on a 1 person per lift basis. The only exception is where a student requires a support staff member with them.

We have not implemented one-way systems on the campuses as it would introduce safeguarding risks. However, we have marked out corridors and staircases with direction marking to help manage the flow of people around the campuses, and we are asking everyone to keep left when moving around the campus.

During September the Director of Public Health for Hertfordshire County Council sent out two letters about the latest Government guidance on social gatherings to all schools and colleges, for the attention of parents and guardians.

Letter to parents from Director Public Health 7 Sept  

Letter to parents from Director Public Health 23 Sept

Face masks/coverings 

Students are required to wear a face mask at all times when they are on college sites, including in the classrooms. This is because there is a risk of close contact with people you do not usually meet and maintaining social distancing may be more challenging.

When you wear a face mask or covering, it is important to use face coverings properly (covering your mouth and nose) and wash your hands before putting them on and after taking them off.

If you are exempt from wearing a face covering (for health reasons only) then you should contact your course tutor and you will be asked to wear a badge stating this and requested to wear a visor.

Code of Conduct

We know that the vast majority of our students and apprentices have exemplary standards of behaviour.

However, we will be putting in place a modified code of conduct for the coming weeks where we will ask all students, apprentices and staff to adhere to strict protocols and expectations around conduct. To deal with any issues we will put in place sanctions.

Further information

We are closely monitoring the situation as it continues to evolve. Further updates will be posted on our website and via social media (Twitter, Facebook and Instagram) so please do use these forums to keep up to date.

If you want to get in touch with us directly, please call us on 01462 424242 or email us at studentcovid@nhc.ac.uk

If you have questions about your remote learning or technical difficulties, please contact your tutor or call 01462 424242.

If you need additional pastoral support, advice or guidance, please email our Student Services team at support@nhc.ac.uk or call 01462 424242 (select option 2).

For more information