Travel and Tourism Diploma

INCLUDED IN THIS DIPLOMA

• Planning journeys, why people travel, modes of transport, key UK gateways, sources of travel information.
• Destinations and the impact of tourism on an area, sustainability and ethics, cultural diversity
• Customer experience and the importance of customer service and personal presentation
• Products and services design a new product or service., promotion, sales and PR, the concept of ‘image’
• Recruitment and selection processes
• Innovation, entrepreneurship and environmental pressures
• Political and economic influences
• The impact of technology

WHAT ARE EMPLOYERS SAYING?

“With the world as it is, travel and tourism employers will increasingly be looking to recruit candidates who have the right mix of academic achievement, knowledge of the sector and appreciation of the work skills required. The new Diploma has got to be an important step forward in meeting this need and Superbreak therefore support it fully.”

Ian Mounser, Sales Director, Superbreak

Travel and Tourism Diploma (Over 16)

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