Your frequently asked questions #GUARANTEEYOURFUTURE
You may be required to come in for an interview for your programme of study. You will be informed of this in the paperwork sent or given to you at enrolment.
The interview will help both you and us decide if you are applying for the right programme. We will want to ask you about your future goals and may also check your qualifications or previous examination results. During the interview, we will also be able to give you more information about NHC and answer any questions you may have.
You will want to make a positive impression at your NHC interview. It is important that you are prepared, arrive on time and dress appropriately. Think carefully about your interests and goals, so that you are able to answer questions.
Come to one of our open events to speak to NHC staff and students and experience activities you may take part in on different programmes of study.
Read carefully any information about different programmes of study on this website or in our prospectus. Your programme interview will also be a good opportunity to ask questions and work out if the programme suits your goals. If you still have questions, make sure that you contact us.
If you have started a programme of study at NHC but feel that it’s still not right for you, please talk to your tutor or learning coach. Please let us know soon so that we can try to help you before it is too late into the programme.
The majority of programmes start in September at the beginning of the academic year. However, some programmes start at other points in the year. Check the information that you received at enrolment for more information.
We have four campuses: Stevenage Campus, Engineering & Construction Campus in Stevenage, Hitchin Campus and Letchworth Campus. The campus you will study at depends on the programme you choose.
Enrolment is the process of confirming your place on a programme of study. You will be invited in and you may be asked to show paperwork relating to previous exam results, qualifications or proof of any support needs you may have.
Freshers’ fair is a fun event to start the year! Once induction is over and you have settled in, we hold a day that students of every site are invited to. This year the fair included fairground rides, a BBQ and lots of freebies. The freshers’ fair is also an opportunity for you to sign up for activities outside of your programme of study such as sports, societies and the students’ union.
It is always worth bringing a pen and a notepad as there may be a lot of new information to jot down. Also check the information you received when you first enrolled on your programme of study, as there may be other things specific to your programme that you may need to bring with you. Other than that, just bring yourself.
ARRIVING BY PUBLIC TRANSPORT
Each of our campuses are ideally located near to the train stations of Stevenage, Hitchin and Letchworth Garden City. All of our campuses are served well by bus routes, including the UNO bus, and lie within walking distance of the respective town centres.
Travel discounts and student travel schemes are periodically provided by local authorities and travel providers in partnership with the college. Students who use the Arriva bus routes can apply for a pay monthly saver ticket: www.arrivabus.co.uk/paymonthlystudentsaver/.
ARRIVING BY BIKE
NHC is committed to sustainable travel and encourages students and staff to travel by bike or by foot whenever possible. There are many bike stands available to securely lock up your bike at all of our campuses.
All NHC campuses have car parks, however, there are limited spaces available and you may not be able to park in our car park during busy periods. We encourage students to come via public transport or other means.
Tuition fees apply if you are 19 or over but, in some cases, these can be waived or paid on your behalf. It will depend on the programme you wish to study, your previous qualifications, and your financial situation. Please see our finance page for more info.
There may be financial support available to you. Please see our finance page for more information.
Most programmes have a kit or equipment costs included in the enrolment fee, such as a uniform or a trip. It is worth checking the information you received when you first enrolled on your programme of study, as it will detail any kit or equipment that you may need to acquire separately.
Student services have a Learner Support Fund (LSF) that you can apply to for financial assistance. This is accessed through my.nhc.ac.uk and is open for new applications for the first month of each new term. Please see our finance page for more info.
We don’t want students who are also parents to be disadvantaged and therefore we offer some financial assistance. Assistance is allocated on a first-come, first-served basis. Please see our finance page for more info.
For students who are aged 19 or under, childcare funding should be applied for through the CareToLearn scheme via the government website: www.gov.uk/care-to-learn/overview.
As a full-time student you are eligible to apply for an NUS card. This enables you to access a variety of discounts in local and national shops including ASOS, Amazon, Pizza Express and many more!
Every curriculum area has a dedicated support coach who you can speak with confidentially. Support coaches are experienced at dealing with all kind of topics and, if required, they can refer issues to external specialists. Whether it is stress with college work, family problems, homelessness, unplanned pregnancy, or you just want advice about lifestyle changes, please let us know. We are here to help.
Yes. You can self-refer by filling in a short form at any reception desk, or contact your support coach who will be happy to put you in touch with a counsellor.
Lots of staff are available if you find you are struggling. As well as your teachers, there are also learning coaches. We all want to help you succeed and make sure that you feel supported and guided on your programme of study. There is also the additional learning support (ALS) team, who offer support for students with learning difficulties or disabilities. The important thing is to tell staff sooner rather than later.
If you don’t feel happy on your programme, then make sure that you have a chat with your tutor in the first instance. We want you to enjoy your programme so it is important that you let us know if that is not the case. We will do our best to help you feel better or more confident on your programme.
If you still feel unhappy or think that you are on the wrong programme altogether, then you can make an appointment with the careers advisor. They can offer advice and guidance about other routes available to you, as well as future career or study options.
There is a whole timetable of free sporting activities that are a great way to stay fit as well as have fun. There are also a number of events in which you can learn about diet, exercise and alcohol intake among other things in order to lead a healthy life.
We know mental health is just as important as physical health. Whether you suffer from long-term anxiety or depression or just have a case of pre-college nerves, please let a support coach know so they can help.
Every student at NHC is a member of the Students' Union. The Students' Union exists to enhance the learning experiences of students, and to drive improvements in the day-to-day of college life.
The Students' Union is led by a number of representatives elected in the previous academic year and supported by a small staff team. The Students’ Union have strong relationships with the management and staff at NHC.
The Students' Union also aims to get more students involved with the full college experience by giving students the chance to make friends, go on trips, join clubs and attend parties and get-togethers. Any money earned by the Students' Union is directly invested into supporting activities to improve students’ experience.
There are student representatives in each sector area at NHC and they play an important role in college life. They are key members of the Students’ Union (SU) and help to ensure an excellent learning experience for all students at NHC. They are a point of contact and support, and also update classmates on events and activities run by the SU.
There are many ways you can get involved in NHC life outside of your programme of study including the Duke of Edinburgh Award Scheme, enrichment activities or volunteering projects.
Please download our compliments, feedback and complaints procedure here.
Outside of the amazing facilities and technology, we have per subject sector, there are a number of ways in which you support your learning at NHC. You can study in our student services and resource zones, use PCs or loan laptops in the college, bring your own devices or connect yourself to the NHC Learning Platform to access resources about your programme of study.
Unless you are studying a specific distance-learning programme, most programmes of study require you to come into an NHC campus for a minimum amount of time each week. We do, however, encourage all students to enhance their in-college learning with ongoing independent study at home or via the online learning platform.
There are student services and resource zones at our Stevenage and Hitchin campuses and you can use these for quiet study. Along with a substantial collection of books and journals, you have access to a range of electronic databases and websites via high-speed internet and loan laptops – all there to help you research and complete projects and assignments. The student services and resource zones are open Monday to Friday 8.45am - 5pm.
One of the enjoyable things about college is not having to wear a uniform. Apart from the ID badge that all learners must wear, NHC does not have a dress code. We just ask all students to dress sensibly and not wear anything that is likely to offend other people or reveal too much flesh.
The rules are the same as you would expect in any other busy public place! We ask all members of our community to treat each other, our facilities and our environment with respect. Our code of conduct is designed to keep you and other students safe and respected. It’s simple, respect is earned not given.
RESPECT FOR OTHERS
Value people who are different to you.
Arrive on time, with all that you need to help yourself and your peers make the most of the activities that you are taking part in.
Avoid the use of language, behaviour, social networking and texting in a way that could upset others.
Save phone calls and messages until after the lesson or meetings.
RESPECT FOR YOURSELF
Take responsibility for your own behaviour and its impact on others.
Participate fully in your chosen programme of study.
Wear your ID badge at all times.
RESPECT FOR THE ENVIRONMENT
Keep the environment clean and tidy.
Only smoke in the designated areas.
Stay safe, respect and follow all health and safety regulations.
Travel on the subsidised bus route in an appropriate manner and respect the other passengers who use it.
Students looking to study a higher education programme via the University of Hertfordshire are able to apply for accommodation at the University of Hertfordshire. Please contact us for more information.
NHC provides limited supported housing facilities for full-time students, in association with Genesis Housing Association, at Briar Patch, Letchworth. Many of the students will be attending programmes for young people with learning difficulties, but some accommodation is available to students on higher education programmes. The study bedrooms are housed in one block, with shared kitchen, bathroom, laundry facilities and a communal lounge.
Other alternate housing arrangements can be found privately through local and national estate agents as well as local newspapers.
If you are worried about accommodation or require affordable housing, please contact our student services team for further help.
There are always trips, activities, competitions, groups or social events for you to take part in and meet new people. Keep an eye on the college website and notification boards as well as the Students’ Union for more information about events. If you are still concerned about friendships or the social side of college life, you can speak confidentially to a counsellor or member of the student services team.
Our careers advice and guidance service offers a confidential, impartial and accessible service that is delivered by professionally qualified staff. Our team gives career guidance to help people of all ages find out how to achieve their goals or access different employment pathways. We can use computer software programmes to match your likes to suggested career and discuss options for training, traineeships, apprenticeships, university and work.
Our careers guidance team will be able to discuss the many questions that need addressing regarding which university or degree programme to apply to and how. They provide advice that covers everything you need to know about higher education (HE) and UCAS from writing a strong personal statement to application deadlines and information on university open days and HE fairs.
The careers guidance team provide advice with CV writing as well as tips to perfect your interview technique.
Our apprenticeship and traineeship offer is delivered through our sister business Hart Learning & Development. Hart L&D are an emerging talent business that works with local and national employers to help them work with, recruit and train young people. To find out more about the opportunities we have available, check out www.hartld.co.uk.
Many programmes of study have progression routes to other programmes at higher levels or even direct entry into employment. If you would like to progress to a programme at a higher level in your subject area, please speak to your tutor. They will speak to you about how to apply and which particular programme of study may be right for you.
You can speak to the student services team about your next steps after finishing a programme of study. Whether you want advice on a career path or you want to progress on to another programme or to university, our team will be able to talk you through your options and give you tips on interviews, writing CVs or completing application forms.
Monday 5th September 2016 - Thursday 15th December 2016
Half term - Monday 24th October 2016 - Friday 28th October 2016
Wednesday 4th January 2017 – Friday 31st March 2017
Half term – Monday 13th February 2017 - Friday 17th February 2017
18th April 2017 – 16th June 2017
Easter - Monday 3rd April - Monday 17th April 2017
Half term – Monday 29th May 2017 – Friday 2nd June 2017
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