Customer Satisfaction Survey

Contact Name:  
Contact Number:  
What was the main reason for your enquiry today?:  
Has our reply to you today satisfied your enquiry : 
 
Did the customer service representative clearly explain the next stage of your enquiry, so you are confident of what happens next?: 
 
Did you try to satisfy your enquiry via the website or brochure prior to sending this email enquiry?: 
How would you rate the level of customer service received today?: 


 
Please let us have your comments/suggestions: