Raise a Concern

North Hertfordshire College aims to offer the best possible service to all learners, visitors and members of the community.  If you are dissatisfied with our performance please let us know by completing the form below.
 
When you complete this form, or someone does so on your behalf, you will be issued with a reference number.  This number will be used at all times when dealing with your concern, or if it is not resolved and becomes a formal complaint. 
 
We aim to deal with concerns as quickly as possible, and if your concern is not satisfactorily resolved you should complete the Complaints form  quoting the reference number for this concern.
 

Flowchart Document

To view the flowchart (pdf) of the concerns procedure please click here
 

Contact Details
Full Name
Address
Postcode
Telephone Number
Email Address

Your  Concern

Type of Concern
v
Your Status
v
Details of Concern

Equal Opportunities

North Hertfordshire College is committed to equality of opportunity for all. Please confirm details about yourself by ticking all appropriate boxes below: this information is for monitoring purposes only and will not be disclosed to the person dealing with the complaint.

The sections below are optional.

 
Gender
v
Age
v
Nationality
Ethnic Origin
v

Disability

The sections below is optional.


Note: for the purpose of the Disability Discrimination Act 1999 a disability is considered as an impairment which affects normal day to day activity and may be physical or mental, or may relate to a progressive illness/condition.
Do you have an impairment which affects normal day to day activity?

Submit Your Concern